| • | Microsoft Windows (Enterprise Architecture) |
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| • | Active Directory and Exchange support |
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| • | System Upgrades and Migrations |
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| • | UNIX, Solaris, Linux Operating Systems |
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| • | Help Desk Support (Tiers I, II, III) |
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| • | Desktop Support |
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| • | Fault Isolation |
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| • | Operations and Maintenance of DMS, Microsoft Exchange, remote access emails (Blackberry, Outlook Web Access, and Remote Access Systems) |